{"id":6501,"date":"2017-03-31T00:00:00","date_gmt":"2017-03-31T00:00:00","guid":{"rendered":"https:\/\/newsroom.ferrovial.com\/news\/three-new-accolades-for-heathrow-airport-in-the-2017-first-quarter\/"},"modified":"2022-12-21T09:37:11","modified_gmt":"2022-12-21T08:37:11","slug":"three-new-accolades-for-heathrow-airport-in-the-2017-first-quarter","status":"publish","type":"new","link":"https:\/\/newsroom.ferrovial.com\/en\/news\/three-new-accolades-for-heathrow-airport-in-the-2017-first-quarter\/","title":{"rendered":"Three new accolades for Heathrow airport in the 2017 first quarter"},"content":{"rendered":"
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For the third year running, travellers from around the globe voted Heathrow Airport<\/a> the \u2018Best Airport in Western Europe\u2019<\/strong>, and for an impressive eighth year, the \u2018Best Airport for Shopping\u2019<\/strong> in the Skytrax\u2019s World Airport Survey<\/a>. Heathrow was presented with the two important titles at the 2017 Skytrax World Airport Awards ceremony held in Amsterdam on the 14th<\/sup> March.<\/p>\n

Announcing the awards, Skytrax highlighted the excellent quality and diverse choice of Heathrow\u2019s shops across its four terminals. Last year, Heathrow opened new personal shopping lounges in Terminals 2 and 5, a Harry Potter shop, and a blow dry bar in Terminal 5. Heathrow now has over 400 luxury brands based at the airport, along with two restaurants run by Michelin-starred chefs<\/a>.<\/p>\n

Investments in airport facilities, along with the Heathrow team\u2019s dedication to service, led to the airport achieving its best ever annual passenger satisfaction scores in 2016, while welcoming a record 76 million passengers.<\/p>\n

John Holland-Kaye<\/a>, Heathrow Chief Executive said:<\/p>\n

\u201cOur team is constantly striving to deliver the best airport service in the world, and I am delighted to get such a strong endorsement from the people whose opinion matters most \u2013 our passengers.\u00a0 We will continue to improve by investing in better connecting journeys, offering a more personalised and friendly service, and welcoming exciting new retail and hotel options.\u201d<\/p><\/blockquote>\n

Furthermore, at the beginning of March the Airports Council International (Global) announced Heathrow as the Best Airport in Europe amongst airports with over 40 million passengers for 2016<\/strong>.<\/p>\n

Normand Boivin, Heathrow\u2019s Chief Operating Officer said:<\/p>\n

\u201cWe are incredibly proud to receive this award. 2016 was an exciting year for us at Heathrow with the introduction of additional new e-gates making arrivals even smoother across all terminals, the installation of new generation instrument landing systems to improve punctuality in poor weather, a wave of new luxury lounges across all terminals and the opening of Terminal 5\u2019s first ever Personal Shopping suite.<\/p>\n

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