{"id":89887,"date":"2019-09-03T08:30:22","date_gmt":"2019-09-03T06:30:22","guid":{"rendered":"https:\/\/newsroom.ferrovial.com\/?post_type=new&#038;p=89887"},"modified":"2022-12-21T08:57:44","modified_gmt":"2022-12-21T07:57:44","slug":"recognition-which-at-southampton-airport","status":"publish","type":"new","link":"https:\/\/newsroom.ferrovial.com\/en\/news\/recognition-which-at-southampton-airport\/","title":{"rendered":"Report find Southampton Airport amongst very best in country"},"content":{"rendered":"    <section class=\"wysiwyg text-editor \" id=\"\">\n        <div class=\"container container--narrow container--p-10\">\n            <p>The survey, which was completed by 4,499 Which? members and detailed<strong> 6,237 airport experiences<\/strong>, positioned Southampton <strong>third in the best airports in the UK<\/strong> (servicing fewer than 10 million passengers per year).<\/p>\n<p>The airport\u2019s overall <strong>score of 77 % <\/strong>put it ahead of Bournemouth, London City and Liverpool airports, amongst many others.\u00a0 The overall airport score was based on the combined satisfaction levels of the passenger and how likely they were to recommend the airport to others.<\/p>\n<p>The individual areas assessed included queues for bag drop, check-in, security, and passport control; waiting time for baggage reclaim, prices and choice in food and retail outlets, quality and quantity of seating available, standard of facilities and overall customer experience provided by airport staff.<\/p>\n        <\/div>\n    <\/section>\n    <section class=\"block-quote \" id=\"\">\n        <div class=\"container container--narrow container--p-10 block-quote__body\">\n            <blockquote class=\"block-quote__text\" aria-label=\"\">\n                We are thrilled to receive such a great vote of confidence from our passengers and be recognised as one of the very best airports in the country by such a respected consumer champion as Which?            <\/blockquote>\n\n            <footer class=\"block-quote__footer\">\n                            <\/footer>\n        <\/div>\n    <\/section>\n    <section class=\"wysiwyg text-editor \" id=\"\">\n        <div class=\"container container--narrow container--p-10\">\n            <blockquote><p>&#8220;This reinforces our position as <a href=\"https:\/\/www.ferrovial.com\/en\/company\/about-us\/awards-recognitions\/\" target=\"_blank\" rel=\"noopener\"><strong>Best Airport in Europe for Customer Service Excellence<\/strong><\/a>, a title we were given earlier this year by the Airports Council International ASQ awarding body and is testament to the hard-work and dedication of everyone who works here&#8221;<\/p><\/blockquote>\n        <\/div>\n    <\/section>\n    <section class=\"block-quote \" id=\"\">\n        <div class=\"container container--narrow container--p-10 block-quote__body\">\n            <blockquote class=\"block-quote__text\" aria-label=\"\">\n                We pride ourselves on being a really well-connected, friendly, quick and easy airport to breeze through. You can be from car park or train station, through security and at your departure gate in just minutes \u2013 taking so much stress out of travel            <\/blockquote>\n\n            <footer class=\"block-quote__footer\">\n                                    <p class=\"block-quote__author\" aria-label=\"\">\n                        <span class=\"block-quote__author-name\">Simon Young<\/span>\n                    <\/p>\n                                    <p class=\"block-quote__author-role\" aria-label=\"\">\n                        Head of Passenger Operations                    <\/p>\n                            <\/footer>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":89879,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","nivel-2":[1209,1147,1071,1126,1079,1847],"nivel-5":[1766],"nivel-1":[902],"nivel-3":[1327],"nivel-4":[],"class_list":["post-89887","new","type-new","status-publish","has-post-thumbnail","hentry","nivel-2-air-traffic","nivel-2-airport-infrastructure","nivel-2-awards","nivel-2-baggage","nivel-2-customer-services","nivel-2-management","nivel-5-southampton-airport","nivel-1-airports","nivel-3-uk"],"acf":[],"yoast_head":"<title>Report find Southampton Airport amongst very best in country<\/title>\n<meta name=\"description\" content=\"Southampton Airport placed amongst the very top airports in the country for passenger experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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