Ferrovial has renewed the use of the quality label Madrid Excelente, first awarded to the company at the end of 2010 by the government of the Madrid Community. The label recognises and certifies quality and excellence in corporate management, with the aim of boosting competitiveness within companies.
The award and renewal of this label has taken into account aspects such as innovation, continuous improvement, corporate responsibility, customer satisfaction, HR policies and active contribution to Madrid’s social and economic development.
This report describes the strengths and areas for improvement identified within the company during the assessment carried out for each of the modules within the model.
The Madrid Excelente label can be used to support offers or applications to tenders, given the competitive advantage it confers on the companies that have it.
For Ferrovial, receiving the Madrid Excelente award is evidence of customer confidence, recognition by society as a whole, and the backing of the Madrid Community itself.
