The Health Department of La Rioja (Spain) has awarded Ferrovial Services
the contract for provision of both general and emergency medical ground transport services within the Community, for a period of four years.
The new contract, which is due to start on April 1, will be delivered with a fleet of 67 vehicles.
As a novelty, the 061-112 Emergency Service in La Rioja will have the exclusive use of 18 vehicles (5 Advanced Life Support ambulances, 8 Basic Life Support ambulances and 5 ordinary patient transport vehicles). Moreover, the basic life support ambulances will be on standby 24 hours a day in Logroño and other provincial capitals, thereby improving response times in emergency situations.
Ferrovial Services will make improvements in the new vehicles in relation to patient safety and comfort, including paediatric traction ferrules for advanced life support ambulances, and a ventilator for neonatal ventilation in basic life support ambulances. Patient transport ambulances will be fitted with 8 caterpillar stair chairs, to enable staff to negotiate stairs more easily.
The company will put in place a management system aimed at improving route and programming efficiency, and a service quality monitoring system, in addition to working towards its commitment to reduce response times. Another essential feature will be staff training, especially for the care of deaf-mute patients.
This contract follows the one signed recently in the Madrid Community for the provision of emergency patient transport in the region. Ferrovial also manages the 112 accident and emergency coordination centres in Aragón, Cataluña and Castilla-La Mancha.
Ferrovial is one of the world's leading infrastructure operators and municipal services companies, committed to developing sustainable solutions. The company has 97,000 employees and a presence in over 20 countries. Its business lines focus on Toll Roads, Services, Construction and Airports. The company is listed on the IBEX 35 index
, as well as being included in the Dow Jones Sustainability Index and the FTSE4Good, and applies the principles of the United Nations Global Compact, which it ratified in 2002, in all its activities.