Heathrow traffic and business commentary April 2014


Heathrow Airport London UK
  • 6.2 million passengers passed through Heathrow in April 2014, up 6.7% on the month.
  • Taking into account the Easter timing change from 2013, underlying growth was 1.9%.

  • Seats per aircraft increased 1.3% to 205.6, whilst load factors increased 4 percentage points to 78.3%. Passengers per aircraft increased 6.7% to 161.
  • Within the emerging markets, China was up 12.5%, Mexico was up 15.9%, and India was up 9.2%.

  • Cargo was up 4.4% overall, increasing 26.8% to China, 25.1% to Mexico and 15.8% to Russia.
  • April also saw Heathrow achieve a record Q1 Airport Service Quality (ASQ) passenger satisfaction score of 4.06, beating its previous best performance of 3.99 in Q1 2013.

  • The proportion of passengers rating their overall experience with Heathrow as either ‘Excellent’ or ‘Very Good’ also increased to a record 80%
Heathrow press release: Heathrow traffic and business commentary April 2014.


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