- Heathrow delivers three quarters of record passenger satisfaction
- Strong traffic performance with 55.7 million passengers using Heathrow, growth of 1.5% driven by intercontinental traffic
- Revenue up 8.2% to £1,986 million and EBITDA up 12.4% to £1,172 million
- Successful transition of 26 airlines to the new £2.5 billion Terminal 2: The Queen’s Terminal
- Increasing support for Heathrow as the best solution to the UK’s hub capacity crisis as the Airports Commission launches its national consultation on airport expansion
John Holland-Kaye, Chief Executive Officer of Heathrow, said:
“Heathrow continues to deliver against key targets, with more passengers than ever choosing to use Heathrow and record passenger satisfaction numbers at the UK’s only hub airport. We successfully completed the transition of 26 airlines into Terminal 2: The Queen’s Terminal, with over 40,000 passengers enjoying the world class facility every day.
With the Airports Commission launching its national consultation on airport capacity expansion imminently, Heathrow expansion is increasingly being seen as not only the best option to keep Britain at the heart of the global economy, but also as politically deliverable, with growing support from local communities, politicians and businesses across the UK.”